How do I access my account?

You can access your account here. Under the tab "Login" you can log in with your registered e-mail address and password. If you have forgotten your password, you can reset it at https://meine.doag.org/resetpassword/. Please use the e-mail address with which you registered for the European NetSuite User Days to log in. If you do not know it anymore, please contact our customer service.

Where and when do I get my ticket? 

You can download your conference ticket in your profile under ‘Tickets & Rooms’. Therefore, please select the event ‘European NetSuite User Days’ and click on the red icon at 'actions' you see ‘more’. You can save your ticket on your smartphone or if you still prefer a physical ticket that also serves as a name badge, we ask you to print it in advance and bring it with you. Badges incl. lanyard will be provided on site. If you use your ticket on your smartphone, please make sure that your smartphone is always sufficiently charged. 

You can find out how to access your profile in the 'Profile' section.
 

I can't download my ticket. What do I have to do? 

If the ticket download is not available, this may be due to the following reason: 

Has your ticket already been paid for? If this has not happened yet, we ask you to make the payment as soon as possible. You can also pay for your ticket on site at the registration, but you should bring some time during peak hours. Your ticket will only be available after payment. 

If none of these options apply, please contact our customer service.
 

I would like to book several tickets for my colleagues. What do I have to do? 

Ideally, your colleagues book their ticket for the European NetSuite User Days independently via their own profile. 

If this is not possible, you can purchase as many tickets and hotel rooms as you like and then assign them to individual colleagues and manage the group order in your user account. A user profile is required for ticket allocation – it is impossible without it. Your colleagues can register here. Afterwards, your colleagues can view and edit their event information in their own profile.
 

I have booked tickets for several colleagues, but they are not shown in their profiles.

If you have placed the order for your colleagues, you can manage the group order in your user account. Please note that the tickets will only be unlocked after payment. If the step has already happened, please contact our customer service.
 

Can I still buy a ticket on-site? 

Yes, this is possible. 

Will there be a shuttle bus again this year?

Once again this year, we will be providing our own shuttle bus service. This will run from NCC Mitte station to NCC Ost. 

• Monday: 2:00 pm - 7:30 pm

• Tuesday: 7:00 am - 10:00 pm

• Wednesday: 7:30 am - 1:00 am

• Thursday: 7:30 am -7:30 pm

The travel time is 15 minutes.

International guests are warmly welcome at our conferences.
 

If you require a visa to travel to Germany, we can provide an official confirmation letter after the purchase of a valid conference ticket. This letter confirms your registration for the event and may be used as supporting documentation for your visa application.

Please note that the issuance of a confirmation letter does not guarantee the approval of a visa. Visa decisions are made solely by the responsible embassy or consulate.

In the event that your visa application is denied, your ticket can be cancelled free of charge upon presentation of the official visa refusal notice.

If you require a confirmation letter, please contact our team via office@doag.org after purchasing your ticket and provide your ticket number together with the personal information required for the document.

Where can I stay overnight?

You can book your hotel room via the Nürnberg Convention Center (NCC) homepage.

The entire NCC site is barrier-free. For more information on on-site accessibility, click here.

I'm a speaker. What do I need to keep in mind?

• All rooms are equipped with LAN/Wi-Fi, a projector, a screen, or a large monitor.
• Please bring your own laptop and any Apple and mini HDMI adapters you may need.
• As a backup bring your presentation on a USB stick.
• Remember to upload your slides and documents as presentation materials via your DOAG account (under “my activities” and then “my lectures”).

• We record all sessions (except workshops and except sessions in foyers and special areas) in the rooms. If you do not want this, please inform the technician in the room before your session begins.

   

At the counters at the entrance the lanyards incl. sleeves as well as the daily news will be provided daily. If you have any questions regarding registration or ticketing, you can contact our staff here.

The DOAG booth on Level 1 is considered the central contact point for all participants of the event. Short-term program changes are displayed here on a flipchart – in addition to being published on our social media channels. As a speaker, you will also receive your shirt for this year here. Magazines, like the RedStack or Java aktuell, can be found here and in the press center.

You will find the wardrobe in the entrance area of the NCC Ost. To make the process as quick and easy as possible, we won't be using cloakroom tickets. All you need to drop off your coat or suitcase is your ticket with its QR code.

Wardrobe times:

• Monday: 2:00 pm - 7:30 pm

• Tuesday: 7:00 am - 10:00 pm

• Wednesday: 7:30 am - 1:00 am

• Thursday: 7:30 am -7:30 pm

Lockers are available on Level 1 (in the Press Center) and on Level -1.

Free WIFI is available for all participants for all days at the European NetSuite User Days.

Network: DOAG_2026
Password: DOAG_2026

We have integrated a separate WIFI for our exhibitors. Please find the access data in the exhibitor briefing.